🧑‍🎓Users

Intellectra allows you to easily monitor users' payments and activity within your platform.

Here are the three ways users can gain access to your platform:

• Purchasing a digital offer.

• Through a Zapier automation.

• Manually added by an admin.

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👤 Adding Users Manually

1. Navigate to the Manage Users page on the left sidebar.

2. Click on Add User.

1. Fill in the user details.

2. Click Save.

The created user will receive an email with a link to set a password and access your platform.

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👀 Managing Users

All user accounts are displayed in the Manage Users page.

There, you can view each user's account details, total course progress, total spending, and access their user profile.

For detailed information on a user, click on their card to view progress on each course, latest payments, subscription status, recent activity, and make edits to his account.

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💬 Users Support

Intellectra provides a dedicated support page for users to contact your platform's support team.

1. Navigate to Settings > Users Support.

2. Enter your users support email.

3. Click Save

All user messages will be directed to your user support email for prompt assistance.

💬 One-on-On Messages

To send a private message to a user on your platform:

1. Click the chat icon located at the top right corner.

2. Click on "+" and find the user you want to message.

3. Alternatively, you can go to a user profile and click on "Message".

Note: Only admins can initiate private conversations. Messaging between non-admins has been disabled because it led to a decrease in community posts, reducing the overall value to the community.