# Users

Intellectra allows you to easily monitor users' payments and activity within your platform.

Here are the three ways users can gain access to your platform:

* Purchasing a digital offer.
* Through a Zapier automation.
* Manually added by an admin.

***

## 👤 Adding Users Manually

1. Navigate to the **Manage Users** page on the left sidebar.
2. Click on **Add User.**

<figure><img src="/files/YVVVRDHnI5BbHdwjgfGU" alt=""><figcaption></figcaption></figure>

3. Fill in the user details.
4. Click **Save.**

The created user will receive an email with a link to set a password and access your platform.

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## 👀 Managing Users

All user accounts are displayed in the **Manage Users** page.

There, you can view each user's account details, total course progress, total spending, and access their user profile.

For detailed information on a user, **click on their card** to view progress on each course, latest payments, subscription status, recent activity, and make edits to his account.

<figure><img src="/files/BxkZp3g8hdmdpRlv6P2l" alt=""><figcaption></figcaption></figure>

***

## 💬 Users Support

Intellectra provides a dedicated support page for users to contact your platform's support team.

1. Navigate to **Settings >** **Users Support**.
2. Enter your **users support email**.
3. Click **Save**

All user messages will be directed to your user support email for prompt assistance.

<figure><img src="/files/ljSUXxUPta8R4FCUaxPq" alt=""><figcaption></figcaption></figure>

## 💬 One-on-On Messages

To send a private message to a user on your platform:

1. Click the chat icon located at the top right corner.
2. Click on "+" and find the user you want to message.
3. Alternatively, you can go to a user profile and click on "Message".

{% hint style="info" %}
**Note:** Only admins can initiate private conversations. Messaging between non-admins has been disabled because it led to a decrease in community posts, reducing the overall value to the community.
{% endhint %}


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