> For the complete documentation index, see [llms.txt](https://help.intellectra.io/manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.intellectra.io/manual/users.md).

# Users

Intellectra allows you to easily monitor users' payments and activity within your platform.

Here are the three ways users can gain access to your platform:

* Purchasing a digital offer.
* Through a Zapier automation.
* Manually added by an admin.

***

## 👤 Adding Users Manually

1. Navigate to the **Manage Users** page on the left sidebar.
2. Click on **Add User.**

<figure><img src="https://190873925-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F73EgIjfvme6LfKIewo4v%2Fuploads%2FqPNsaZ6kabK0mkk1uhbY%2FScreenshot_29.png?alt=media&amp;token=93f7accb-8de8-4072-b847-80422e32bf91" alt=""><figcaption></figcaption></figure>

3. Fill in the user details.
4. Click **Save.**

The created user will receive an email with a link to set a password and access your platform.

***

## 👀 Managing Users

All user accounts are displayed in the **Manage Users** page.

There, you can view each user's account details, total course progress, total spending, and access their user profile.

For detailed information on a user, **click on their card** to view progress on each course, latest payments, subscription status, recent activity, and make edits to his account.

<figure><img src="https://190873925-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F73EgIjfvme6LfKIewo4v%2Fuploads%2FfhIvVK8fbZwwrvSdq1vc%2FScreenshot_30.png?alt=media&amp;token=10a7da1b-d44a-42b8-b506-093de6d606e0" alt=""><figcaption></figcaption></figure>

***

## 💬 Users Support

Intellectra provides a dedicated support page for users to contact your platform's support team.

1. Navigate to **Settings >** **Users Support**.
2. Enter your **users support email**.
3. Click **Save**

All user messages will be directed to your user support email for prompt assistance.

<figure><img src="https://190873925-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F73EgIjfvme6LfKIewo4v%2Fuploads%2F8N9wNUiivPrcQ65Xetpg%2FScreenshot_32.png?alt=media&amp;token=53c5f3c4-041a-41d3-9baa-c0289fea6402" alt=""><figcaption></figcaption></figure>

## 💬 One-on-On Messages

To send a private message to a user on your platform:

1. Click the chat icon located at the top right corner.
2. Click on "+" and find the user you want to message.
3. Alternatively, you can go to a user profile and click on "Message".

{% hint style="info" %}
**Note:** Only admins can initiate private conversations. Messaging between non-admins has been disabled because it led to a decrease in community posts, reducing the overall value to the community.
{% endhint %}