Email Sequences

Intellectra empowers you to send a series of strategically timed emails to users, triggered by specific events.

✉️ Creating an Email Sequence:

1. Navigate to the Emails Campaigns page on the left sidebar.

2. Click on New Campaign.

3. Choose Email Sequence as your campaign type.

4. Provide a title for your sequence.

5. Choose a contact list to target (e.g., abandoned checkout).

6. Click Save.

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Configuring an Email:

1. Choose the timing of the trigger.

In addition to new contacts that will eventually join the targeted list, all existing contacts on the targeted list will receive this email at the specified time.

For abandoned checkout sequences, consider waiting at least 1 hour before sending the first email, as customers might need time to finalize their purchase.

1. Choose the name of the email sender.

By default, the sender's name is your account's first and last name. Edit this configuration by navigating to Settings > Domains and adjusting the Default Sender Name field.

1. Write a compelling email subject.

To insert the recipient's first and/or last name into the subject field, use the insert keys:

1. Edit the email body.

To insert the recipient's first and/or last name into the email body, type {{FirstName}} for the first name and {{LastName}} for the last name or click on Merge Tags and select First Name or Last Name.

1. Once you're done editing the body, click Save.

2. Before sending an email, click on Test Send to ensure proper delivery.

3. When ready to activate the email trigger, click Publish.

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Adding More Emails to Your Sequence:

• Click on Add Email located on the left side.

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Unpublishing Emails:

• To unpublish an email, navigate to the email and click on Unpublish.

• To unpublish all emails and save them as drafts, return to the email sequences list, click on the three dots at the right corner, and select Pause Campaign.

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Editing an Email Sequence Campaign:

• To edit the name or triggers of an email sequence campaign, click on the three dots at the right corner and select Edit Campaign.